MCDST Supporting Users and Troubleshooting a MS Windows XP OS : 70-271 Exam

Product Description

Exam Number/Code: 70-271

Exam Name: MCDST Supporting Users and Troubleshooting a MS Windows XP OS

About the exam

Supporting Users and Troubleshooting a Microsoft Windows XP Operating System.Exam 70-271 became available January 12, 2004.When you pass the Supporting Users and Troubleshooting a Microsoft Windows XP Operating System exam, you achieve Microsoft Certified Professional (MCP) status. You also earn:Core credit toward Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP certification

 

Skills Measured

Installing a Windows Desktop Operating System (18 percent)

Managing and Troubleshooting Access to Resources (20 percent)

Configuring and Troubleshooting Hardware Devices and Drivers (26 percent)

Configuring and Troubleshooting the Desktop and User Environments (22 percent)

Troubleshooting Network Protocols and Services (14 percent)

Audience Profile

Candidates for this exam support end users who run Microsoft Windows XP Professional in a corporate environment or Microsoft Windows XP Home Edition in a home environment. They should have experience using applications that are included with the operating system, such as Microsoft Internet Explorer and Microsoft Outlook Express, as well as the productivity applications used in a corporate environment, such as Microsoft Office applications.

 

Candidates should be able to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.

This exam, when combined with 70-272 (the applications exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users

Free Demo Download

Pass4sure offers free demo for 70-271 exam (MCDST Supporting Users and Troubleshooting a MS Windows XP OS). You can check out the interface, question quality and usability of our practice exams before you decide to buy it.

70-271 Value Pack

Our technical expert highly recommend that you buy this "70-271 Q&A+Preparation Labs" value pack. In order that candidates will better grasp the MCDST knowledge, our technical experts outline the examination topics and compile a set of MCDST Preparation Labs, which not only covers all the main and important MCDST knowledge, but also adds some sample questions and analysis of related certification. After you master all the labs, and learn of 70-271 Q&A, you will surely have a thorough understanding of 70-271 knowledge. Value pack is surely the best choice for you to pass 70-271 with high scores.

70-271 Preparation Labs

Why Pass4sure develops exam 70-271 labs?

1. Customer demands. Firstly, pass-the-exam demand. Over the years, Pass4sure has been receiving feedbacks from customers regarding lab problems encountered in their tests. Secondly, practical-application Demand. “Yes, I’ve passed the exam,” some customers said, “but I do not know where the problem is and how to deal with this troubleshooting.”
2. Reality demands.Knowledge of troubleshooting is an important skill and employees are expected to diagnose and solve issues during the daily work. Exam 70-271 Labs enables the users to master common troubleshooting.
3. Technology itself is boring, but actual application is of fun. The discovery-and-solving process of problems will often bring us unexpected pleasure. A group of experts gathered by Pass4sure, after in-depth study and analysis of exam 70-271, has built a set of labs for exam 70-271 which include all labs you may encounter in exam 70-271 and some common troubleshootings application, as well as steps to solve problems. We hope this will be helpful for those customers who are currently preparing for exam 70-271.