Question 360
During a project governance review on an adaptive/agile initiative, an agile software initiative considers hiring a vendor whose contract promises story points rather than usable outcomes. Which indicator would most directly show whether this specific situation is improving?
Explanation
Correct Answer
Track accepted customer-value increments rather than purchased velocity points. The indicator reflects the underlying outcome or remaining exposure rather than a nearby but different activity. In this case, paying for effort measures alone can obscure whether outsourced work creates value. The stated constraint is: An agile software initiative considers hiring a vendor whose contract promises story points rather than usable outcomes. The chosen measurement is the most direct response under these conditions.
Incorrect Answers
Track supplier delivery variance and repeat missed recovery promises. This response addresses another situation in the same task area: A supplier of safety equipment missed three milestones and proposes a new delivery date without root-cause evidence. There, vendor performance must be evaluated against enforceable commitments and evidence. For the current situation—An agile software initiative considers hiring a vendor whose contract promises story points rather than usable outcomes—this option would leave the specific need unresolved: paying for effort measures alone can obscure whether outsourced work creates value.
Track change claims and safety deviations after award relative to bid assumptions. This response addresses another situation in the same task area: A construction project manager is asked to select a contractor solely on the lowest initial bid. There, lowest upfront price is not necessarily the lowest delivery risk or total cost. For the current situation—An agile software initiative considers hiring a vendor whose contract promises story points rather than usable outcomes—this option would leave the specific need unresolved: paying for effort measures alone can obscure whether outsourced work creates value.
Track acceptance milestones missing escrow or repository deliverables. This response addresses another situation in the same task area: A remote software supplier fails to transfer source code despite meeting reported delivery milestones. There, supplier deliverables include maintainable assets needed to operate the product. For the current situation—An agile software initiative considers hiring a vendor whose contract promises story points rather than usable outcomes—this option would leave the specific need unresolved: paying for effort measures alone can obscure whether outsourced work creates value.