Question 580
During an outsourced-services renewal at a logistics group, the IS auditor learns that supplier reports cannot be recalculated from independently available service data. The affected operation supports freight tracking and fleet operations. Delivery commitments and partner data flow through this process. Which weakness is MOST material to the control objective in this situation?
Explanation
Correct Answer
Correct. Service measures that omit consumer outcomes or lack reliable calculation can conceal contractual and operational failures. The described exception is: supplier reports cannot be recalculated from independently available service data. This risk ties the observation to the business significance of freight tracking and fleet operations, rather than treating management's claim as independent assurance.
Incorrect Answers
Correlated dependencies and insufficient headroom can defeat assumed availability during disruption. The configuration must instead establish evidence appropriate to the audit conclusion.
Disaster recovery claims may fail when infrastructure, credentials, dependencies or business acceptance are omitted from tests. The evidence appropriate to the audit conclusion prerequisite remains unaddressed.
Recovery objectives may not match actual business disruption tolerance when the BIA is incomplete or unapproved. That change would not implement evidence appropriate to the audit conclusion.