Question 770
The business case is: A company releases AI-written customer advice without revealing automated generation. Which TWO options together provide a suitable intervention and an independent acceptance check? (Select TWO.)
Explanation
Correct Answers
The intervention for the stated situation A company releases AI-written customer advice without revealing automated generation is: Disclose relevant AI assistance and communicate known limitations, uncertainty and escalation channels to affected users. It directly mitigates: Users may mistake automated content for verified professional judgment if AI involvement and limitations are hidden.
A separate outcome check for the situation A company releases AI-written customer advice without revealing automated generation is: A user study verifies clear disclosure, correction paths and appropriate escalation for uncertain high-impact output. It measures the effect of the selected intervention rather than relying on the existence of a proposal.
Incorrect Answers
This choice addresses privacy minimization and de-identification; its main associated risk is: Removing a visible name alone may not prevent re-identification or unauthorized secondary processing. However, the situation A company releases AI-written customer advice without revealing automated generation is primarily about responsible ai transparency and user understanding. The targeted decision is: Disclose relevant AI assistance and communicate known limitations, uncertainty and escalation channels to affected users.
This choice addresses accountability, explainability and human oversight; its main associated risk is: An opaque automated verdict with no accountable reviewer or challenge path can be unsafe and impossible to audit. However, the situation A company releases AI-written customer advice without revealing automated generation is primarily about responsible ai transparency and user understanding. The targeted decision is: Disclose relevant AI assistance and communicate known limitations, uncertainty and escalation channels to affected users.
This choice addresses fairness, representation and data quality in business; its main associated risk is: Overall accuracy can hide biased outputs that systematically disadvantage smaller or underrepresented groups. However, the situation A company releases AI-written customer advice without revealing automated generation is primarily about responsible ai transparency and user understanding. The targeted decision is: Disclose relevant AI assistance and communicate known limitations, uncertainty and escalation channels to affected users.