Question 20
During a Cisco ISE access-control troubleshooting session, the team observes: A regional administrator tries to write new policy when the Primary Administration Node has failed, assuming the secondary administration node automatically accepts writes without role promotion. Which Cisco ISE action most directly resolves the observed problem?
Explanation
Correct Answer
The underlying cause is: The secondary administration persona is a standby policy management node until the appropriate supported promotion or administrative failover workflow makes it primary. The correct response is: Validate the failed primary state and follow Cisco's supported promotion or failover procedure before resuming configuration changes through the new primary. Confirm by checking: A controlled primary outage is recovered with one active write-capable administration node and consistent policy replication to service nodes.
Incorrect Answers
That intervention addresses ise virtual appliance performance sizing, where Cisco ISE virtual sizing and supported resource reservations affect processing capacity, so merely booting an undersized VM is not proof of a supported design. Here, the relevant failure is instead: The secondary administration persona is a standby policy management node until the appropriate supported promotion or administrative failover workflow makes it primary.
That intervention addresses policy service node distributed request handling, where Policy Service Nodes process RADIUS authentication and authorization near access devices; a distant request path increases dependency on WAN delay and reachability. In this question the necessary remedy is “Validate the failed primary state and follow Cisco's supported promotion or failover procedure before resuming configuration changes through the new primary”, which this alternative does not provide.
That intervention addresses ise administration persona for policy authoring, where Policy authoring and configuration management are functions of the Policy Administration Node persona, not the policy service persona that handles endpoint requests. The observed condition is a regional administrator tries to write new policy when the Primary Administration Node has failed, assuming the secondary administration node automatically accepts writes without role promotion; this mechanism addresses another problem.