Question 260
An enterprise identity operations team must resolve this situation: Cisco ISE has a specific high-priority exception for trusted engineering laptops, but users still match a more general rule placed earlier in the same policy set. Which remediation most directly corrects the reported policy or access problem?
Explanation
Correct Answer
The underlying cause is: Policy evaluation uses rule order and the first matching conditions at the applicable stage, so a broad earlier rule can shadow a later specific result. The correct response is: Move the intended specific rule ahead of the conflicting generic rule and narrow overlapping conditions using supported policy-set controls. Confirm by checking: Live Logs show the engineering laptop matching the targeted authorization rule while ordinary users continue to match the appropriate general rule.
Incorrect Answers
That intervention addresses switch host mode with ip phone and pc, where Wired host modes determine how multiple MAC or voice and data sessions are authenticated on one switchport and must match the connected endpoint topology. Here, the relevant failure is instead: Policy evaluation uses rule order and the first matching conditions at the applicable stage, so a broad earlier rule can shadow a later specific result.
That intervention addresses mab fallback for headless printer, where MAC Authentication Bypass requires corresponding network device fallback configuration and a matching ISE policy; populating the MAC inventory alone is insufficient. In this question the necessary remedy is “Move the intended specific rule ahead of the conflicting generic rule and narrow overlapping conditions using supported policy-set controls”, which this alternative does not provide.
That intervention addresses authentication policy versus authorization result, where Authentication establishes the caller identity while authorization independently evaluates session context and returns network permissions such as VLAN or dACL. The observed condition is cisco ISE has a specific high-priority exception for trusted engineering laptops, but users still match a more general rule placed earlier in the same policy set; this mechanism addresses another problem.