Question 150
A campus network engineer reports the following condition: A corporate employee's 802.1X credentials fail only on one newly deployed ISE PSN even though the same account works on the established node and directory controllers are healthy. What configuration dependency explains these observations?
Explanation
Correct Answer
The underlying principle is: ISE nodes require a functioning relationship to the intended Active Directory identity source, including reachability, name resolution, and a healthy domain join. Address this by: Inspect the failing ISE node's AD connection status, DNS, required ports, and join health, then restore its supported directory integration. The confirming operational observation is: A representative authorized AD user authenticates through the formerly failing PSN and the selected directory source reports a healthy connection.
Incorrect Answers
PEAP inner credential authentication and EAP-TLS certificate authentication are different method flows, and an allowed protocol set must match the approved supplicants. “Configure the supported allowed protocols for the intended transitional policy and assign the correct directory identity source while planning migration from password methods” would remedy that alternative situation, but it would not correct the present issue: ISE nodes require a functioning relationship to the intended Active Directory identity source, including reachability, name resolution, and a healthy domain join.
“Import the approved CA trust chain for client authentication and align the EAP-TLS certificate authentication profile with the intended identity mapping” is the supported response when EAP-TLS depends on ISE trusting the issuing CA and validating the presented client certificate chain and usage before granting authentication. Here the decisive response is “Inspect the failing ISE node's AD connection status, DNS, required ports, and join health, then restore its supported directory integration”, so that different intervention does not meet the stated requirement.
Certificate authentication profiles map an identity attribute such as a SAN value or subject field, and the wrong mapping can break user or machine authorization. “Select and test the appropriate certificate identity attribute and link it to the correct identity store and authorized policy conditions” applies to that other condition. The reported evidence is a corporate employee's 802.1X credentials fail only on one newly deployed ISE PSN even though the same account works on the established node and directory controllers are healthy; this alternative would address the wrong dependency.