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  • Engagement Solutions
    • ACDS-3580 - ACDS - Avaya Networking Fabric Solutions Design

APDS (Avaya Professional Design Specialist)

  • Contact Centers

APSS (Avaya Professional Sales Specialist)

  • Avaya Networking

ACIS (Avaya Certified Implementation Specialist)

  • Avaya Networking
    • ACIS-6103 - ACIS - Avaya ERS 8000 and VSP 9000 Installation and Configuration
  • Contact Centers
    • ACIS-6209 - ACIS - Avaya Aura Contact Center CCT and Multimedia
  • Unified Communications
    • ACIS-6002 - ACIS - Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x)
    • ACIS-6005 - ACIS - Avaya Communications Server 1000 for Avaya Aura

ACSS (Avaya Certified Support Specialist)

  • Avaya Networking
    • ACSS-3600 - ACSS - Avaya Ethernet Routing Switch
    • ACSS-3601 - ACSS - Avaya Virtual Services Platform 9000
  • Contact Centers
    • ACSS-3300 - ACSS - Avaya Aura Contact Center
    • ACSS-3304 - ACSS - Avaya Aura Call Center Elite
    • ACSS-3305 - ACSS - Avaya Aura Experience Portal with Proactive Outreach Manager
    • ACSS-3308 - ACSS - Avaya Contact Recording and Avaya Quality Monitoring R12
  • Small and Medium Enterprise Communications
  • Unified Communications
    • ACSS-3100 - ACSS - Avaya Aura Communication Manager and CM Messaging - Embedded
    • ACSS-3101 - ACSS - Avaya Aura Session Manager and System Manager
    • ACSS-3103 - ACSS - Radvision Scopia Solution
    • ACSS-3105 - ACSS - Avaya Communications Server 1000 for Avaya Aura
    • ACSS-3107 - ACSS - Avaya Session Border Controller Enterprise
    • ACSS-3200 - ACSS - Avaya Modular Messaging with Avaya Message Store
    • ACSS-3203 - ACSS - Avaya Aura Messaging
    • ACSS-3204 - ACSS - Avaya Aura Conferencing
    • ACSS-3205 - ACSS - CallPilot

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