Question 50
In a discussion with the delivery team on a hybrid initiative, two department heads claim the same analyst during a critical integration window. Which assignment establishes appropriate accountability for the affected decision?
Explanation
Correct Answer
Ask the accountable functional manager and steering committee to agree the analyst allocation. The selected owner has authority over the specific business decision instead of transferring responsibility to an unrelated function. In this case, scarce shared capacity requires explicit priority rather than continued informal bargaining. The stated constraint is: Two department heads claim the same analyst during a critical integration window. The chosen accountability is the most direct response under these conditions.
Incorrect Answers
Ask the team leads to own working agreements and rotate inconvenient meeting hours. This response addresses another situation in the same task area: A dispersed product team repeatedly escalates timezone scheduling tensions to the executive sponsor. There, procedural fairness and shared norms reduce avoidable scheduling conflict. For the current situation—Two department heads claim the same analyst during a critical integration window—this option would leave the specific need unresolved: scarce shared capacity requires explicit priority rather than continued informal bargaining.
Have contract authorities endorse agreed completion criteria rather than relying on personal interpretation. This response addresses another situation in the same task area: A vendor and client escalate a disagreement after one party uses a different definition of complete integration testing. There, conflict resolution succeeds when parties apply the same objective contract meaning. For the current situation—Two department heads claim the same analyst during a critical integration window—this option would leave the specific need unresolved: scarce shared capacity requires explicit priority rather than continued informal bargaining.
Have the team and service owner agree decision rights for urgent operational interruptions. This response addresses another situation in the same task area: Two specialists on an adaptive team publicly dispute whether production incidents justify interrupting sprint commitments. There, addressing the underlying interrupt policy prevents recurrent interpersonal conflict. For the current situation—Two department heads claim the same analyst during a critical integration window—this option would leave the specific need unresolved: scarce shared capacity requires explicit priority rather than continued informal bargaining.