Question 420
A post-change operational risk review considers: A help desk directs users to an obsolete Remote Desktop client instead of supported Windows App. Which risk MOST DIRECTLY explains the need for the proposed AVD control?
Explanation
Correct Answer
The condition is: A help desk directs users to an obsolete Remote Desktop client instead of supported Windows App. The directly related risk is: A legacy client that has been retired or lacks required redirection features can prevent connections or security support. The corrective control is: Choose an Azure Virtual Desktop supported client for the platform and deliver it through a managed installation or approved web access path with required update policy. Its test of effectiveness is: Pilot users can subscribe to workspaces and launch desktops on each supported managed device platform. This issue is specific to the observed AVD behavior, not to a separate administration concern.
Incorrect Answers
This option relates to Multimedia and Teams optimization for AVD under AZ-140 objective group 3.2. It addresses a different failure risk: Without appropriate optimization, calls can consume session host CPU and cause poor camera or microphone experience. But the observed requirement is: A help desk directs users to an obsolete Remote Desktop client instead of supported Windows App. For the targeted topic (Windows App client platform choice and deployment), the directly relevant risk is: A legacy client that has been retired or lacks required redirection features can prevent connections or security support. That other measure may be useful in a separate environment, but does not by itself establish the specific requested outcome. An independent qualified Azure Virtual Desktop expert must adjudicate any plausible overlapping alternatives before release.
This option relates to RDP device redirection, printing and Universal Print under AZ-140 objective group 3.2. It addresses a different failure risk: Uncontrolled drive or clipboard redirection can leak corporate data and disabling all redirection can break valid printing workflows. But the observed requirement is: A help desk directs users to an obsolete Remote Desktop client instead of supported Windows App. For the targeted topic (Windows App client platform choice and deployment), the directly relevant risk is: A legacy client that has been retired or lacks required redirection features can prevent connections or security support. That other measure may be useful in a separate environment, but does not by itself establish the specific requested outcome. An independent qualified Azure Virtual Desktop expert must adjudicate any plausible overlapping alternatives before release.
This option relates to Start VM on Connect and personal desktop assignments under AZ-140 objective group 3.2. It addresses a different failure risk: Stopping every personal desktop without configured startup access can leave assigned users unable to connect to their powered-off hosts. But the observed requirement is: A help desk directs users to an obsolete Remote Desktop client instead of supported Windows App. For the targeted topic (Windows App client platform choice and deployment), the directly relevant risk is: A legacy client that has been retired or lacks required redirection features can prevent connections or security support. That other measure may be useful in a separate environment, but does not by itself establish the specific requested outcome. An independent qualified Azure Virtual Desktop expert must adjudicate any plausible overlapping alternatives before release.