Question 510
During a routine controls assessment at a regional hospital, the IS auditor learns that a service reports 99.9 percent host uptime despite repeated customer checkout failures. The affected operation supports patient-care scheduling and claims processing. Healthcare service continuity and protected records are at stake. What outcome would provide the STRONGEST evidence that the identified gap is resolved?
Explanation
Correct Answer
Correct. End-to-end capacity and availability tests meet business service thresholds with demonstrated expansion and failure headroom. This is stronger than a manager's verbal assurance because it can be checked against the observed issue that a service reports 99.9 percent host uptime despite repeated customer checkout failures. The reviewer must verify the remediation period and scope.
Incorrect Answers
Not the strongest closure evidence for this case. That result could pass without demonstrating evidence appropriate to the audit conclusion.
Not the strongest closure evidence for this case. Acceptance here depends on observing evidence appropriate to the audit conclusion, not only that test.
Not the strongest closure evidence for this case. It does not establish the requested evidence appropriate to the audit conclusion outcome.