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Certification: ACSS-3204

Certification Full Name: ACSS - Avaya Aura Conferencing

Certification Provider: Avaya

Exam Code: 3204

Exam Name: Avaya Aura Conferencing Implementation and Maintenance

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"3204: Avaya Aura Conferencing Implementation and Maintenance" Testing Engine covers all the knowledge points of the real Avaya exam.

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Certification Introduction

Avaya which is a world’s leading entity in the field of enterprise communications systems offers a very holistic and comprehensive certification known as ACSS 3204 which is an acronym for Aura® Conferencing Implementation and Maintenance Exam. The purpose of ACSS 3204 is to validate the candidate that he or she possesses the advance level of technical knowledge related to Avaya Aura Conferencing functionalities and features. This certification is necessary to earn the ACSS- Avaya Aura Conferencing credential. The ACSS 3204 is available for those individuals who want to pursue their technical careers as business partners, customers, and associates.

The certification exam is free of cost and there are total 64 questions in the written exam which have to be answered in 1.5 hours. The passing criterion is strict according to which the candidates are required to answer at least 43 questions correctly in order to successfully clear the exam. The motivation of this certification is to validate the applicants regarding how technical knowledge they possess related to Avaya Aura conferencing functionality and features, how this conferencing feature is integrated with Scopia. Apart from that, there are sub modules in this certification as well related to deployment models of conferencing service and TLS security for Avaya Aura Conferencing.

Related Exams

This certification is complete from every perspective in the mentioned domain therefore there are no related exams as such.

Certification Objectives

The Avaya ACSS 3204 certification mainly revolves around the Avaya Aura Conferencing functionality and features. However, the detailed objectives of this certification are given below according to the categorization of architecture, configuration and maintenance.

  • Learn what is enhanced Video and Audio configuration in the collaboration agent in Avaya Aura Conferencing
  • What are the different deployment modules in Avaya Aura Conferencing and how they are different from each other based on the facts and figures
  • What is media cascading and how it is used and functions in Avaya aura Conferencing solution
  • Learn to describe the relevant Avaya Aura conferencing related routing policies particularly for Session Manager so that all calls are routed towards Avaya Aura Conferencing
  • Learn to describe the Avaya Aura TLS security for conferencing
  • Learn how Scopia can be integrated with Avaya Aura Conferencing
  • Learn what are the major functionalities and features of Avaya Aura Conferencing
  • Learn to configure video including enhanced audio and video in collaboration with Agent in Avaya Aura Conferencing
  • Learn to configure the conferencing for different entities such as Avaya Aura itself as well as externally for Turnkey
  • Learn to configure how LDAP is collaborated with Avaya Aura conferencing as well as SRTP
  • How web conferencing and recording is performed with Avaya Aura Conferencing
  • Learn to upgrade the Avaya Aura Conferencing 7.2 to 8.0
  • Learn how the Avaya Aura Conferencing system patches can be installed and upgrade
  • Learn to perform backup and restoring of the Avaya aura Conferencing
  • Learn to commit the configuration changes as well perform monitoring and reporting of the Avaya Aura Conferencing deployment

Certification Information


The ACSS 3204 certification is open for all and anyone with prior knowledge and background can take it. However, the certification is only valid for 2 years after candidates are required to take the exam again to stay up to date with latest technical skills.

Exam prerequisites

There is no general criterion for this certification; however, those candidates who possess relevant experience are likely to clear the certification with very good marks.

Skills and Benefits

The skills which the candidates get are very vast in this certification. Not only it validates the candidates regarding how they know to configure the Avaya Aura Conferencing but it is also focused in its maintenance end architectural understanding which helps both in the theoretical an practical environment.

What’s next?

In order to be eligible for taking the ACSS Avaya Aura Conferencing credential, the candidate must have to clear the Avaya Aura Conferencing Implementation and Maintenance Exam i.e. ACSS 3204. Therefore, this test is essential from not only the knowledge and career oriented perspective but for moving forward to the advance levels as well.

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