Ultimate IT Service Management Training Resources

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IT Service Management Library Certifications

ITIL

ITIL Foundation

ITIL Intermediate Level

  • Service Capability
    • ITIL OSA - ITIL Operational Support and Analysis
    • ITIL PPO - ITIL Planning, Protection and Optimization
    • ITIL RCV - ITIL Release, Control and Validation
    • ITIL SOA - ITIL Service Offerings and Agreements
  • Service Lifecycle

ITIL Managing Across the Lifecycle

  • ITIL MALC - ITIL Managing Across the Lifecycle

ITIL Expert Level

ITIL Master Qualification

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